Adding users once signed up
If you're looking to add a new user to your DirectHub account, the process is straightforward but currently requires assistance from our support team. Here's how you can create a new user in DirectHub:
Contact DirectHub Support to Create a New User
At this time, the only way to create a new user in DirectHub is by contacting our support team. This ensures that all user accounts are set up correctly and securely. To request a new user account, follow these steps:
1. Email Support
Send an email to support@directhub.com with the subject line "New User Account Request." Please include the following information in your email:
- Your full name and contact information
- The organization or company name
- The full name and email address of the new user
- The desired role or permissions for the new user (e.g., admin, editor, viewer)
2. Live Chat Support
Alternatively, you can use the live chat feature on our website to request the creation of a new user account. Simply click the chat icon and provide the necessary details to our support representative.
What Happens Next?
Once you contact our support team, they will process your request and create the new user account. The new user will receive an email with their login credentials and instructions on accessing DirectHub. They may be required to reset their password upon first login for security purposes.
Need Help?
If you have any questions or need assistance with the new user setup, our support team is here to help. Contact us via email at support@directhub.com or use the live chat feature on our website for real-time support.